Dwain Wall Appointed as Interim Chief Executive Officer
Travel Industry Innovator and Former CLIA Executive Tapped for Leading Role at CruisingStore.com
Miami, Florida USA – Milepost Group, Inc. d/b/a CruisingStore.com announced the appointed of Dwain Wall as Interim Chief Executive Officer. CruisingStore.com will be the first cruise-specific online travel agency, harnessing the power of big data and utilizing cutting-edge technology to create a truly personalized experience for every customer.
With an extensive background in the leisure travel industry, Wall is acknowledged in the travel industry as an innovator and a leader. He brings more than 30 years of in-depth, global experience within the cruise and travel industry to CruisingStore.com. Under his leadership, CruisingStore.com will evolve as a truly personalized, integrated, industry-specific connection between the cruise industry and travelers.
“CruisingStore.com features a unique, shared customer distribution model with cruise line partners, real-time product support, and deep data functionality for the ultimate, personalized customer experience” said Wall.
“Dwain is one of the most respected and well-liked professionals in the travel industry,” said Vicki Freed, CTC, SVP Sales and Trade Support & Service at Royal Caribbean International®. “His track record of leading some of the industry’s best known and respected travel agencies is a great fit for CruisingStore.com. He has always been an innovator and is respected in the industry for developing and implementing highly successful travel agent programs.”
Most recently, Wall served as Co-President and Chief Operations Officer of Bestours Software, the parent company of WorldCruise.cn which is considered a pioneer in online cruise travel agency business in China.
Previously, Wall was Senior Vice President of Agency and Trade Relations Cruise Lines International Association (CLIA). In that role, Wall was at the helm of member and trade relations for the North American travel agencies that comprise CLIA, the largest travel agent association in the world. During his tenure, the agency and agent membership program went thru extensive changes adding a great deal more value for agent members which increased agency and agent membership numbers to new heights.
Previously, he was Senior Vice President and General Manager of World Travel Holdings’ home-based division, which is comprised of the CruiseOne and Cruises Inc. brands. Prior to joining World Travel Holdings, he co-founded the global luxury and adventure travel company Grand Expeditions and helped develop national affiliate programs for Hotels.com, now a major operating company of Expedia. Previously, Wall spent more than 10 years as a senior executive at Carlson Companies. He is a past member of The Board of Directors of the Professional Association of Travel Hosts (PATH) and the Editorial Advisory Board of Travel Market Report (TMR). He also has served on advisory boards for several cruise lines and tour companies, along with being an active member of CLIA’s Travel Agent Advisory Board.
About CruisingStore.com
In pre-launch phase, CruisingStore.com is being designed as the most technologically advanced and content-rich online shopping, planning, collaborating, and booking cruise travel platform poised to transform the cruise industry. CruisingStore.com features a unique, shared customer distribution model with cruise line partners, real-time product support, and deep data functionality for the ultimate, personalized customer experience. Headquartered in Miami, Florida, the company is steered by cruise industry experts and technology innovators led by former CIO of Norwegian Cruise Line, Vincent Cirel as Vice-Chairman and CEO. For more information, please visit www.CruisingStore.com.
About Milepost Group Inc.
Headquartered in Miami, Florida, MILEPOST is a global technology company and parent of CruisingStore.com. MILEPOST’s technology consulting services are primarily focused on cloud-based business solutions and technology products to tenured mid-market companies within established vertical industries. For additional details about MILEPOST or its wholly owned subsidiary, visit MilepostInc.com or CruisingStore.com.
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